How SenseCast handles your sales data
Last updated: October 2026
Your sales data stays yours. We use it only to build your restaurant's forecast, we never sell or share it, and we delete it whenever you ask.
What we ask for
We need a sales export from your point-of-sale system (Toast, Square, Clover or similar), ideally the last 3 to 12 months.
| We need | We don't need |
|---|---|
| Date and time of each order | Customer names, phone numbers or emails |
| Menu item sold | Credit card or payment details |
| Quantity | Staff names, schedules or wages |
| Price (optional) | Bank, payroll or tax records |
| Order or check number | Your recipes or supplier costs |
If your export includes customer or payment columns, delete them before sending. If any slip through, we remove them as soon as the file arrives.
How we use it
We use your data for one thing: forecasting how busy your restaurant will be and how much of each dish you'll sell, and turning that into your prep lists and staffing guidance.
We never:
- Sell your data, or give it to anyone else
- Share it with other restaurants, your competitors, your POS company or advertisers
- Use it to contact your customers
- Use it for another restaurant's forecasts without your written permission
- Name your restaurant or quote your numbers in marketing without your written permission
Who sees it and where it's kept
Only the SenseCast founder, Jacob Paul, works with your data. If we ever add staff or service providers who need access, we'll tell you first.
- Sending your file: email it to jacob@sensecast.ai or use a private upload link we send you. Please don't upload it to the public demo on our website.
- Storage: your file is kept on an encrypted computer and in business accounts protected by passwords and two-step sign-in.
- Separation: each restaurant's data and forecasts are kept separate.
Keeping and deleting it
We keep your data only while we're working together. You can ask us to delete it at any time.
- Free pilot: if you don't continue after the pilot, we delete your data within 30 days.
- On request: email jacob@sensecast.ai and we'll delete your file, your forecasts and any model built from your data within 7 days, then confirm in writing.
- Your copy: you can ask for a copy of your forecasts and prep lists at any time.
If something goes wrong
If we learn that anyone got access to your data who shouldn't have, we'll tell you within 72 hours: what happened, what data was involved and what we're doing about it.
Questions
Email Jacob Paul at jacob@sensecast.ai.
SenseCast is a product of Paul Labs LLC, New York. This page is a plain-language summary of how we handle your data during a pilot. Paid plans come with a formal written agreement.